Shipping policy

We pack every Two Peas Club order with plenty of care before sending it on its way to you.

Once your order has been placed, here's what you can expect.

PROCESSING YOUR ORDER

Orders are generally packed and dispatched within 1–3 business days.

During busy periods, launches or sales, it may take a little longer. If there is a significant delay with your order, we'll do our best to keep you updated.

Once your order has been dispatched, you'll receive an email with tracking information where available.

SHIPPING WITHIN AUSTRALIA

We currently ship across Australia using Australia Post.

  • Standard: Approx. 2–8 business days – $10 AUD

  • Express: Approx. 1–4 business days – $15 AUD

  • Free Standard Shipping on orders over $100 AUD

  • Free Local Delivery: Available to selected Brisbane northside postcodes

For local delivery, free delivery is available to orders within the following postcodes:
4017, 4018, 4032, 4034, 4035

If your postcode is eligible, you'll be able to select Free Local Delivery at checkout. We'll hand-deliver your order to your nominated address within approximately 2–4 business days.

Please keep in mind that these are estimated delivery times and aren't guaranteed. Rural and remote areas may take a little longer.

TRACKING YOUR ORDER

If tracking is available for your order, you'll receive your tracking details by email once your parcel has been dispatched.

Once your parcel is with Australia Post, it's on its way to you. If your tracking hasn't updated for a few days or your parcel appears to be delayed, please get in touch and we'll do our best to help.

DELIVERY ADDRESS

Please double-check your delivery address before placing your order. We're unable to take responsibility for orders sent to an incorrect address provided at checkout.

If you notice an error in your delivery address after placing your order, please contact us as soon as possible. If your order hasn't been dispatched yet, we'll do our best to help.

If your parcel is returned to us because of an incorrect or incomplete address, additional postage may be required to resend it.

LOST OR DAMAGED PARCELS

We carefully package every order before it leaves us, but sometimes parcels can be delayed or damaged while in transit.

If your parcel arrives damaged, please contact us at hello@twopeasclub.com.au as soon as possible with your order number and photos of the damage.

If your parcel appears to be lost or hasn't arrived within a reasonable timeframe, please contact us and we'll help investigate it with Australia Post.

INTERNATIONAL SHIPPING

At this stage, we only ship within Australia.

If you'd love to get your hands on Two Peas Club from overseas, let us know! We're always interested in hearing where our learning cards might be needed next.

QUESTIONS?

If you have any questions about your order or shipping, email us at hello@twopeasclub.com.au and we'll be happy to help.