Terms of service

Welcome to Two Peas Club!

These Terms of Service explain the terms that apply when you visit our website or purchase something from us. We've kept things as straightforward as possible, because nobody wants to wade through pages of complicated legal language.

By accessing or using our website, or purchasing a product from us, you agree to these Terms of Service and our Privacy Policy.

ABOUT TWO PEAS CLUB

Two Peas Club creates playful learning cards designed to help little ones learn about food and what different foods can do for their bodies.

Our learning cards and the information provided on our website are intended for general educational and informational purposes only. They are not intended to provide medical, nutritional or dietary advice and should not be used as a substitute for advice from a qualified health professional.

USING OUR WEBSITE

You agree to use our website for lawful purposes and in a way that doesn't interfere with the website or other people's use of it.

You must not attempt to gain unauthorised access to our website, introduce malicious software, copy or misuse our content, or use the website in a way that could harm Two Peas Club or our customers.

OUR PRODUCTS

We do our best to make sure our product descriptions, photographs and information are accurate.

Colours and product appearance may vary slightly depending on your screen or device.

Product information, pricing and availability may change from time to time. We may also discontinue products or limit quantities where necessary.

ORDERS

When you place an order with Two Peas Club, you are offering to purchase the products in your order.

Once your order has been received and payment has been successfully processed, we'll send you an order confirmation.

We reserve the right to cancel or decline an order where there is an obvious pricing error, a product is unavailable, or we reasonably believe an order has been placed fraudulently or for an unauthorised commercial purpose.

If we cancel an order after you've paid, we'll provide you with a refund for the cancelled order.

Please review your order carefully before submitting it, as we may not be able to make changes or cancellations once an order has been processed.

PRICES AND PAYMENTS

All prices are listed in Australian dollars (AUD) unless otherwise stated.

Prices, discounts and promotions may change from time to time. The price charged for your order will be the price shown at checkout when you place your order.

Payment is processed securely through the payment methods available at checkout. We do not store your full payment card details.

SHIPPING

We ship orders in accordance with our Shipping Policy.

Delivery times are estimates only and may vary depending on the delivery service, destination and circumstances outside our control.

Please make sure your delivery address is correct when placing your order. We're unable to take responsibility for delays or additional costs caused by an incorrect or incomplete delivery address.

RETURNS AND REFUNDS

Our Refund & Returns Policy explains when returns, refunds and replacements are available.

Nothing in these Terms or our Refund & Returns Policy limits your rights under the Australian Consumer Law.

INTELLECTUAL PROPERTY

Everything you see on the Two Peas Club website, including our name, logo, illustrations, photographs, learning card designs, written content, graphics, product concepts and other original content, belongs to Two Peas Club or is used with permission.

You may view and use our website for your personal, non-commercial use.

Please don't copy, reproduce, modify, distribute, sell or commercially use our content, designs or learning card materials without our written permission.

Purchasing a Two Peas Club product does not give you ownership of our intellectual property.

We'd love you to share Two Peas Club with your friends, though!

THIRD-PARTY LINKS AND SERVICES

Our website may occasionally contain links to third-party websites or services.

These links are provided for convenience. We don't control those websites and aren't responsible for their content, availability, products, services or privacy practices.

If you choose to use a third-party website, you do so at your own discretion and should review its terms and privacy policy.

CUSTOMER FEEDBACK

We love hearing from our Two Peas Club community.

If you voluntarily send us feedback, suggestions, reviews, photographs or other content about Two Peas Club, you give us permission to use that content to promote or improve our business, including on our website and social media, where permitted by law.

We won't use your personal information for this purpose without appropriate permission.

ERRORS AND CHANGES

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to products, prices, promotions, availability or other information.

We reserve the right to correct these errors and update information when necessary.

If an obvious error has resulted in an incorrect price or other material issue with an order, we may contact you to discuss the options available, including cancelling the order and providing a refund where appropriate.

WEBSITE AVAILABILITY

We do our best to keep our website running smoothly, but we can't guarantee that it will always be available, uninterrupted or completely error-free.

We may occasionally need to update, maintain or temporarily take down parts of the website.

LIMITATION OF LIABILITY

To the extent permitted by law, Two Peas Club is not responsible for indirect or consequential loss arising from your use of our website or products where that loss is not caused by our breach of these Terms or otherwise required to be covered by law.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you have under the Australian Consumer Law where those rights cannot legally be excluded.

SEVERABILITY

If any part of these Terms of Service is found to be unlawful, invalid or unenforceable, that part will be removed or limited to the extent necessary, and the remaining terms will continue to apply.

GOVERNING LAW

These Terms of Service are governed by the laws of Queensland, Australia.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time as our business, website or products change.

The most current version will always be published on this page. Your continued use of our website after changes have been published means that the updated Terms will apply to your future use of the website.